With many years experience supporting optical and IP networks, Indigo Telecom Group provides a single source for all your multi-vendor hardware repairs.
With Indigo Telecom Group’s network repair services there is no need to replace your equipment just because it has become post-warranty or end-of-life.
Our experienced and reliable engineers can extend the life of your faulty equipment and also offer a guaranteed ‘refreshed’ warranty for peace of mind. Indigo Telecom Group are able to save you money not only on the purchase of a replacement but also on disposing of your defective hardware.
The Indigo Telecom Group equipment repair service is supported by a number of forward storage locations (FSLs) where equipment can be stored and processed in accordance with local requirements and legislation.
Our European FSL locations are located in the following countries:
Indigo Telecom Group is constantly investing in staff training and the latest test and measurement equipment, allowing continuous improvement in the service we offer. Consistent monitoring of our SLA adherence and repair cycles ensures a high level of equipment visibility for our customers.
By taking advantage of Indigo Telecom Group’s repair service you can expect some of the following benefits to your business:
- Log your repairs in a manner that suites you whether online, over the phone or by Email
- Online tracking allows you to monitor your repair process in real-time by using our online portal, meaning you are informed at every step along the way