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Close partnerships with suppliers and customers mean that Indigo-Belcom provides high quality solutions, consistently.

An essential part of that quality offering is our people, and so we employ only the most talented individuals who exhibit professionalism, drive and creativity in everything they do.

If you want to join an organisation that values your talents and wants you to fulfil your full potential, then get in touch by sending your CV to;

careers@indigo-belcom.com or by calling us +44 (0)1291 435500.

Current Vacancies

Here are details of our current vacancies:

To provide Sales Account Management to identified customers and prospects, promoting the use of Indigo Telecom Group’s services in order to achieve personal sales targets, business growth and maintain customer satisfaction.

 

Principle Accountabilities / Objectives:

  • Be seen as the personal interface by customers, ensuring strong customer relations and resolving issues of customer dissatisfaction.
  • Work with Group Sales Director to support existing identified client base and provide back-office administrative support where required to achieve Company sales target.
  • Maintain a thorough appreciation of customer’s business and strategies and propose solutions to add value for both current and future requirements.
  • Execute a contact strategy with customers, maintaining a prominent level of contact within set timescales.
  • Create customer confidence in Indigo-Belcom as a professional and competent supplier of telecommunications services.
  • Take full end to end bid management ownership of RFQ’s including appropriate and timely engagement with Indigo’s Operations and Projects departments to ensure successful delivery of the respective services.
  • Provide input to and support new bids and proposals with the sales, presales and business development communities where necessary.
  • Ensure Quotes and MAF’s are prepared in line with Company guidelines for all customer submissions.
  • Establish and build key peer relationships within the nominated accounts with the objective of supporting new opportunities to sell and provide incremental services to existing customers.
  • Take ownership of the financial health and accruals/invoicing of all assigned customers and provide regular input and feedback on revenues and costs into UK financial team.

 

Skills and Competencies:

  • Proven track record within service delivery environment of working directly with customers.
  • Astute with Optical / IP / fixed line networks.
  • Must be an excellent communicator and ‘networker’, with the ability to work with, and be respected by both peers and customers.
  • Ability to very quickly translate quotes and scopes to operational requirements.
  • Previous experience of managing existing customers.
  • Excellent presentation skills and self-assured in contact with customers and internal resources.
  • A self-starter, requiring little or no supervision with a positive attitude and outlook.
  • Ability to take ownership of an issue and see things through to the end.
  • Ability to prioritise and co-ordinate many activities simultaneously.
  • Education to a degree level an advantage.
  • PC literate, especially Microsoft Office suite.
  • Full EU Driving licence essential.

 

Salary: Competitive

Start date: As soon as possible.

Application: To apply for the position please send your CV to careers@indigo-belcom.com

Indigo-Belcom are now hiring Lead and Field Engineers for a 3 to 6 month period. The programme is UK nationwide and immediate availability is preferable

Required: Commissioning and installation of Nokia 7750, DC power competence and experience in working in datacentres and BT sites.

Lead Engineer: Completion of Installation & Assessment documentation to a high standard.

To apply, please email your CV to newresources@indigotelecomgroup.com

Start Date: Immediate

Hours: 40 hours a week / on call rota

Grade / rate of pay: TBC

Job Purpose:

The Field Engineer  will support best in class engineering infrastructure and technical services to customers and end clients through teams with competent and qualitative skill sets.

Principle Accountabilities / Objectives:

The Field Engineer will be expected to provide field Deployment & First Line Maintenance support to a varied customer base. Day to day tasks will involve new build deployment activities and/or responding to maintenance calls within SLA, fault finding and hardware replacement with TAC assistance.

He/she will also provide support in technical competence, observing Indigo-Belcom’s Safety, Health, Environmental and Quality (SHEQ) standards.

Main Responsibilities:

Principle accountabilities of the role include, but are not limited to:

  • To support the company by carrying out installation and commissioning duties in both a project and maintenance environment.
  • To provide First Line Maintenance support for Indigo-Belcom to the current customer base.
  • Respond to all interventions in a timely manner, ensuring as far as reasonably possible that all SLA’s are met.
  • Provide OOH on-call cover as required by agreed on-call rota.
  • Provide the Indigo-Belcom NOC / Project team with regular up-to-date information on progress of intervention.
  • Provide Line Manager and relevant Project Managers with feedback regarding on-site issues.
  • Complete and submit all paperwork and documentation within SLA

 

To apply, please email your CV to careers@indigo-belcom.com

“Indigo-Belcom is a leading telecommunications services company working for and on behalf of some of the world’s biggest household names in the area of internet and telecoms. We are based in our purpose built headquarters close to Newport, South Wales. Having recently acquired a complementary services business, Indigo-Belcom is experiencing high levels of growth, both in the UK and in international markets.
We are currently looking for Technical Call Handlers to join our Network Operations Centre Team. This is an excellent opportunity to gain or expand your experience in the telecom call centre business and to help lead and shape the future of our operations and service delivery. An essential part of our quality offering is our people. We employ only the most talented and passionate individuals who exhibit professionalism and creativity in everything they do. If you strive to be a part of a friendly and energetic team within a growing organisation, which nurtures and values your talents, whilst encouraging you to fulfil your full potential, please get in touch: To apply, please email your CV to careers@indigo-belcom.com

Typical Vacancies

Due to the nature of our business, Indigo-Belcom is continuously looking to supplement its existing workforce.

The types of opportunities we offer include the following:

Typically working in a Telephone Exchange & data centre environment nationwide (UK&I)

Proven onsite telecoms experience essential

  • Completion of site surveys to include completion & submission of documentation
  • Pre-staging works within the Indigo Telecom Labs (South Wales & Birmingham)
  • Site installation works to include:
  • Installation of rack & stack
  • Card infill & replacement activities
  • DC power cabling, termination & test
  • AC power cabling
  • Coax / Cat5 cable (installation, termination, labelling and testing)
  • Fibre installation, scope, test, label
  • HSE competent
  • Completion of all H&S and Site Completion documentation
  • Available to work to an on-call (shift) on 24×7 basis as part of an on-call maintenance rota
  • Desirable
    • SC clearance
    • 17th edition Electrical Installation 2382 City & Guilds
    • Fibre Splicing City & Guilds
    • AC/DC competence and Arqiva accredited
    • NRSWA Unit 2 Chapter 8
    • Rooftop Awareness
    • RF Awareness

Please note there is a requirement to be flexible and that travel throughout the UK will be required.

Typically working in a Telephone Exchange & data centre environment nationwide (UK&I)on 24x7x365 basis

  • Available to work to an on-call (shift) on 24×7 basis as part of an on-call rota
  • Proven onsite telecoms experience
  • Proven knowledge and experience working on a variety of multi-vendor telecoms equipment
  • Competent in the use of telecoms test equipment
  • Troubleshoot and clearance of alarms with remote Technical Support
  • Swapping of various telecoms equipment or associated cabling (eg Fibres)
  • Desirable
    • SC clearance
    • 17th edition Electrical Installation 2382 City & Guilds
    • Fibre Splicing City & Guilds
    • AC/DC competence and Arqiva accredited
    • NRSWA Unit 2 Chapter 8
    • Rooftop Awareness
    • RF Awareness

Please note there is a requirement to be flexible and that travel throughout the UK will be required.

Typically working in a Telephone Exchange & data centre environment nationwide (UK&I)

Proven onsite telecoms experience essential

  • Commissioning and fault finding of various leading telecoms vendor equipment -Inc pre-staging works
  • Completion of site surveys to include completion & submission of documentation
  • Pre-staging works within the Indigo Telecom Labs (South Wales & Birmingham)
  • Site installation works to include:
  • Installation of rack & stack
  • Card infill & replacement activities
  • DC power cabling, termination & test
  • AC power cabling
  • Coax / Cat5 cable (installation, termination, labelling and testing)
  • Fibre installation, scope, test, label
  • HSE competent
  • Completion of all H&S and Site Completion documentation
  • Available to work to an on-call (shift) on 24×7 basis as part of an on-call maintenance rota
  • Desirable
    • SC clearance
    • 17th edition Electrical Installation 2382 City & Guilds
    • Fibre Splicing City & Guilds
    • AC/DC competence and Arqiva accredited
    • NRSWA Unit 2 Chapter 8
    • Rooftop Awareness
    • RF Awareness

Please note there is a requirement to be flexible and that travel throughout the UK will be required.

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Investors in People

Since 1991 Investors in People has set the standard for better people management. Our internationally recognised accreditation is held by 14,000 organisations across the world. The Standard defines what it takes to lead, support and manage people well for sustainable results.

Based on 25 years of leading practice, the Investors in People Standard is underpinned by a rigorous assessment methodology and a framework which reflects the very latest workplace trends, essential skills and effective structures required to outperform in any industry.